Hi, by a moment I was receiving error message when starting any of Office apps "Microsoft Office cannot find license for this application". By a little search I discovered that the issue is caused by not running Software Protection Service. By checking services I verified that the service is shut down and by starting it the problem dismissed. But the another problem is that though the service has set startup type Automatic (delayed load), it won't start with Windows, even delayed. Unfortunately the controls for changing startup type are disabled to modify. Any hint, solution? Thanks
I've read the discussion and made some of the workarounds. Now Software protection service running but Office apps still popup the error message about missing license. Any ideas what went wrong? My license status is ---Processing-------------------------- --------------------------------------- PRODUCT ID: 00338-00000-00000-AA906 SKU ID: 4f414197-0fc2-4c01-b68a-86cbb9ac254c LICENSE NAME: Office 16, Office16ProjectProVL_KMS_Client edition LICENSE DESCRIPTION: Office 16, VOLUME_KMSCLIENT channel BETA EXPIRATION: 1. 1. 1601 LICENSE STATUS: ---LICENSED--- REMAINING GRACE: 178 days (257560 minute(s) before expiring) Last 5 characters of installed product key: G83KT Activation Type Configuration: KMS DNS auto-discovery: KMS name not available Activation Interval: 43200 minutes Renewal Interval: 43200 minutes KMS host caching: Disabled --------------------------------------- PRODUCT ID: 00341-50000-00000-AA976 SKU ID: 6bf301c1-b94a-43e9-ba31-d494598c47fb LICENSE NAME: Office 16, Office16VisioProVL_KMS_Client edition LICENSE DESCRIPTION: Office 16, VOLUME_KMSCLIENT channel BETA EXPIRATION: 1. 1. 1601 LICENSE STATUS: ---LICENSED--- REMAINING GRACE: 178 days (257560 minute(s) before expiring) Last 5 characters of installed product key: RJRJK Activation Type Configuration: KMS DNS auto-discovery: KMS name not available Activation Interval: 43200 minutes Renewal Interval: 43200 minutes KMS host caching: Disabled --------------------------------------- PRODUCT ID: 00216-40000-00000-AA328 SKU ID: b322da9c-a2e2-4058-9e4e-f59a6970bd69 LICENSE NAME: Office 15, OfficeProPlusVL_KMS_Client edition LICENSE DESCRIPTION: Office 15, VOLUME_KMSCLIENT channel BETA EXPIRATION: 1. 1. 1601 LICENSE STATUS: ---LICENSED--- REMAINING GRACE: 179 days (259014 minute(s) before expiring) Last 5 characters of installed product key: GVGXT Activation Type Configuration: KMS DNS auto-discovery: KMS name not available Activation Interval: 43200 minutes Renewal Interval: 43200 minutes KMS host caching: Disabled --------------------------------------- PRODUCT ID: 00339-10000-00000-AA499 SKU ID: d450596f-894d-49e0-966a-fd39ed4c4c64 LICENSE NAME: Office 16, Office16ProPlusVL_KMS_Client edition LICENSE DESCRIPTION: Office 16, VOLUME_KMSCLIENT channel BETA EXPIRATION: 1. 1. 1601 LICENSE STATUS: ---LICENSED--- REMAINING GRACE: 178 days (257560 minute(s) before expiring) Last 5 characters of installed product key: WFG99 Activation Type Configuration: KMS DNS auto-discovery: KMS name not available Activation Interval: 43200 minutes Renewal Interval: 43200 minutes KMS host caching: Disabled --------------------------------------- --------------------------------------- ---Exiting-----------------------------
OK I try that tool but it only offers to completely uninstall office but doesn't specify which version, while I need only uninstall Office 2013 and older. Is there an alternative way to fix the installation?