[HOW-TO/SUPPORT/CHAT] OFFICE C2R Download/Install/Activation

Discussion in 'Microsoft Office' started by s1ave77, Jul 19, 2015.

  1. ratzlefatz

    ratzlefatz MDL FUBAR Recon Squad

    Sep 1, 2012
    1,379
    5,000
    60
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  2. ratzlefatz

    ratzlefatz MDL FUBAR Recon Squad

    Sep 1, 2012
    1,379
    5,000
    60
    #1382 ratzlefatz, Mar 30, 2017
    Last edited: Jun 13, 2018
    Phone Activation is using leaked (stolen) MAK-keys which are owned/paid by someone else.
    If the key is not blocked, this still works. But as this is illegal, it won't be discussed here.

    A good start for Office 2016 download / activation topic is reading posts #2 to #6 on the
    first page of this thread.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  3. UnderXP

    UnderXP MDL Junior Member

    Feb 28, 2013
    55
    15
    0
    Hi, One question: Can 02016RTool support download Office 365 Bussiness C2R Installer ?
     
  4. ratzlefatz

    ratzlefatz MDL FUBAR Recon Squad

    Sep 1, 2012
    1,379
    5,000
    60
    #1384 ratzlefatz, Mar 31, 2017
    Last edited: Apr 5, 2017
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  5. qwesta

    qwesta MDL Senior Member

    Jul 22, 2011
    314
    110
    10
    hi, I have been using this tool for long now, but i wanted to do a fresh install today and I'm surprised that it takes "ages" to do the installation and it stops at 91%.
    Anyone with a good idea to help me out please?
    Thank you
     
  6. ratzlefatz

    ratzlefatz MDL FUBAR Recon Squad

    Sep 1, 2012
    1,379
    5,000
    60
    #1386 ratzlefatz, Apr 6, 2017
    Last edited: Apr 7, 2017
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  7. Alyaka

    Alyaka MDL Novice

    Mar 4, 2017
    13
    3
    0
    #1387 Alyaka, Apr 8, 2017
    Last edited: Apr 8, 2017
    I am having trouble since the Creator's Update was installed on my computer by stupid Microsoft. I ran the latest version of O2016RTool and it told me there was a new Office 2016 build. I uninstalled the old version, I even used the uninstaller recommended by Microsoft and I disabled my virus and firewall including Windows Defender and no matter what I do I keep getting this error message shown in this post. There were no errors in the download itself it was not until I went to install Office that I ran into this problem. I followed all the advice given in the readme and on these threads to troubleshoot this and I also ran a system file check for any errors and there were none. I've been all over the internet trying to research the answer to this problem. Do I need to reinstall Windows for this to work? Can anyone help me understand what is wrong here or what I am doing wrong and how to fix it? Thank you for any help I'm desperate here. I need access to my office stuff in order for me to do my job I work from home.

    Error message as follows:

    System Restart required

    Sorry we ran into a problem. Please try again after restarting your computer.

    Go Online for additional help (This is a link)
    Error Code: 30175-11 (5)
     
  8. ratzlefatz

    ratzlefatz MDL FUBAR Recon Squad

    Sep 1, 2012
    1,379
    5,000
    60
    #1388 ratzlefatz, Apr 8, 2017
    Last edited: Apr 8, 2017
    I will create a new test environment to investigate your case.

    You are running Windows 10 Creators "Professional" or "Home" or "Enterprise" ?
    Windows architecture 32bit/x86 or 64bit/x64 ?

    Which Office distribution channel "Current/Retail" or "Insider Fast" or "Insider Slow" ?
    Which build number ?
    Office architecture 32bit/x86 or 64bit/x64 ?
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  9. Alyaka

    Alyaka MDL Novice

    Mar 4, 2017
    13
    3
    0
    Windows 10 Creators Home 64bit/x64

    I tried both Insider Fast Channel and Current/Retail both gave the same error message on installation attempt. I used the same build 64bit/x64.

    Thank you so much for your quick response! This is making me crazy that I can't fix it lol. I was about to reinstall Windows 10. Thank you again for this!


     
  10. ratzlefatz

    ratzlefatz MDL FUBAR Recon Squad

    Sep 1, 2012
    1,379
    5,000
    60
    #1390 ratzlefatz, Apr 8, 2017
    Last edited: Apr 8, 2017
    Thank you. Now that I got all needed info, I will start investigating.

    Temporary Update:
    Not that important update you are waitung for, but another scenario I already had is working:
    - W10 Creators Professional, build 15063.13, 64bit/x64
    - Office 2016 Insider Fast, build 16.0.8029.1000, 32bit/x86

    W10 Creators Home is just installing...
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  11. Alyaka

    Alyaka MDL Novice

    Mar 4, 2017
    13
    3
    0
    Wonderful! Thank you! Its 1am here and I got a dental appointment early in the morning but I will check back and see what the results are. I sure hope this can be fixed. I rely on Office to do my job and I can't really work without it.


     
  12. ratzlefatz

    ratzlefatz MDL FUBAR Recon Squad

    Sep 1, 2012
    1,379
    5,000
    60
    #1392 ratzlefatz, Apr 8, 2017
    Last edited: May 18, 2017
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  13. Alyaka

    Alyaka MDL Novice

    Mar 4, 2017
    13
    3
    0
    So what does this mean is it me? Or the tool and the download causing me issues?


     
  14. Alyaka

    Alyaka MDL Novice

    Mar 4, 2017
    13
    3
    0
    #1394 Alyaka, Apr 8, 2017
    Last edited: Apr 8, 2017
    Ok going go try again and see if it works even download a new tool again to be sure I do the same thing again. If it doesn't work? I'm reinstalling Windows 10 I guess. Thank you for your help! If you find anything else, please let me know!

    I have a question. If I installed the lastest build of Office before installing Creators update would the creators update disable my copy of Office or will it still work?


     
  15. ratzlefatz

    ratzlefatz MDL FUBAR Recon Squad

    Sep 1, 2012
    1,379
    5,000
    60
    #1395 ratzlefatz, Apr 8, 2017
    Last edited: Apr 8, 2017
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  16. Alyaka

    Alyaka MDL Novice

    Mar 4, 2017
    13
    3
    0
    #1396 Alyaka, Apr 8, 2017
    Last edited: Apr 9, 2017
    You probably won't believe me when I tell you this lol but I got it fixed! Last night after my last post I used windows 10 tool from Microsoft and I reinstalled the operating system only leaving the apps and data alone for now to see if that would help. I also tried using a program called ccleaner which you are probably aware of. It deleted a bunch of Office registry keys and that is when I decided to try the Microsoft Office uninstaller yet again. I did what you said and ran it twice. The results were different this time leaving me to believe it had really truly removed all of Office from my computer. I downloaded the software again, reinstalled, converted AND activated! Not one single error! How do you like that! I was going to reinstall Windows and allow it to completely wipe out the hard drive and start fresh but no need at least for now anyway. This computer is only a few months old and I don't want to do something that drastic just yet. Thank you for all your help I really do appreciate it! I will be staying tuned to this thread and watching for more updates! I just pray Microsoft does not release a new build every 5 minutes or I will have to consider an alternative to Office sheesh!


     
  17. tree1891

    tree1891 MDL Novice

    Aug 7, 2012
    1
    0
    0
    There is error in downloading.

    --2017-04-09 13:03:58-- xxxx://officecdn.microsoft.com.edgesuite.net/pr/492350f6-3a01-4f97-b9c0-c7c6ddf67d60/Office/Data/v64_16.0.7870.2031.cab
    Resolving officecdn.microsoft.com.edgesuite.net (officecdn.microsoft.com.edgesuite.net)... 122.143.27.123, 122.143.27.107
    Connecting to officecdn.microsoft.com.edgesuite.net (officecdn.microsoft.com.edgesuite.net)|122.143.27.123|:80... connected.
    HTTP request sent, awaiting response... 403 Forbidden
    2017-04-09 13:03:58 ERROR 403: Forbidden.

    *** ERROR downloading: xxxx://officecdn.microsoft.com.edgesuite.net/pr/492350f6-3a01-4f97-b9c0-c7c6ddf67d60/Office/Data/v64_16.0.7870.2031.cab

    Cancel Download now? (1/0) >


    The following is info for download:

    ======= Pending Download (SUMMARY) ===============================

    DownloadPath: e:\office2016

    Channel-ID: 492350f6-3a01-4f97-b9c0-c7c6ddf67d60 (Current)
    Office Build: 16.0.7870.2031
    Language: en-US
    Architecture: x64
    __________________________________________________________________
     
  18. ratzlefatz

    ratzlefatz MDL FUBAR Recon Squad

    Sep 1, 2012
    1,379
    5,000
    60
    #1398 ratzlefatz, Apr 9, 2017
    Last edited: Apr 9, 2017
    Just tried to download "Current" version, "16.0.7870.2031", "en-US", both "x86" and "x64" and had no problems.:g:
    All files were fetched. No errors at all.

    "ERROR 403: Forbidden" isn't caused by O2016RTool - Looks more, like there was a problem on Microsoft's Office
    content delivery servers. I suggest to redo download.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  19. ratzlefatz

    ratzlefatz MDL FUBAR Recon Squad

    Sep 1, 2012
    1,379
    5,000
    60
    #1399 ratzlefatz, Apr 12, 2017
    Last edited: Apr 12, 2017
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  20. Alyaka

    Alyaka MDL Novice

    Mar 4, 2017
    13
    3
    0
    Hey I have a question. I am wondering if this is not what might have caused my problems I had with not being able to remove Office completely from my computer so I could start with a fresh install of Office. I ended up having to do a complete format of my harddrive anyway and reinstall Windows 10 fresh. Now I'm wondering if disabling the telemetry options for Office using the O2016RTool would create an issue with not being able to completely remove Office from the computer which I tried to do after I installed the Creator's Update. That make any sense at all and is that possible? Thanks!