DVD drive on WinXP SP2 see only CD can't see DVD

[RedFire]

I have one problem with DVD drive (On WINXP SP2), it,s can't see DVD disc inserted, instead only can see CD disc inserted?
DVD drive is HL-DT-ST DVDRAM GSA - 4040B
Whether this stage is due to bad hardver (perhaps electromotor) or this is an software malfunction?
Thank You in Advance ! (If anybody know about this)

[sk8er]

What exactly do you mean by you can't see dvds?
the first thing is to see that those dvds u tried are actually working. Verify this by playing them in some other pc.
Is it that you cant wath dvd movies or the drive doesn't run any dvd type(software etc.) ? If it is only the movies it doesn't play then a configuration of ur media player will fix it, or u can install a new player and check. If the dvd drive doesn't work with any dvd, maybe u should temporarily attach another one (u can lent one from ur friends right?) and see if it works.

[RedFire]

Thank You for your answer. But I am already atach another USB connected DVD and its stil working with same software (nero, alcohol...). For this reason I already asked people from repair store for this dvd problem and I take answer that mostly problem with this are laser diode for reading dvd. It must be burned out.

[moreno270]

I'd used have same type of problem and it can be 2 things the type of media you are using,specially (MEMOREX).Or you need to upgrade the FIRWARE for the DVD rom.:)

[qwerty]

this is a common problem with older dvd drives they most probably can't read the dvd format the disc is either + or - :)

[belivakov]

Or Windows does not recognize correctly drive - try to uninstall from Device Manager - Run devmgmt.msc, right click on DVD drive, then uninstall and restart.
Enjoy.